DELIVERY POLICY
Last Updated: August 29, 2026
This Delivery Policy explains how delivery services are provided by Payless Hypamart.
1. DELIVERY SERVICE
Payless Hypamart may offer delivery services to selected locations.
Delivery availability depends on:
Your delivery address.
Your location.
Product availability.
Delivery capacity.
Operating hours.
Other operational conditions.
We reserve the right to expand, reduce, suspend, or modify delivery coverage areas.
2. DELIVERY ADDRESS
Customers are responsible for providing a complete and accurate delivery address.
This should include, where applicable:
House or building number.
Street name.
Area or neighbourhood.
City.
State.
Nearby landmark.
Valid telephone number.
Payless Hypamart may contact you to confirm your location or obtain additional delivery instructions.
3. DELIVERY FEES
Delivery fees may vary depending on:
Delivery location.
Order value.
Delivery distance.
Product type.
Delivery period.
Promotional offers.
Any applicable delivery charge will be communicated during the ordering process where possible.
4. DELIVERY TIMES
Estimated delivery times may be provided when an order is placed.
Delivery times are estimates and may be affected by:
Traffic.
Weather.
Product availability.
High order volumes.
Vehicle or logistics issues.
Security situations.
Events outside our reasonable control.
Payless Hypamart does not guarantee that every order will arrive within an estimated delivery period.
5. CUSTOMER AVAILABILITY
Customers or an authorised representative should be available to receive the order at the delivery address.
Where appropriate, the delivery representative may attempt to contact the customer using the telephone number provided.
If delivery cannot be completed because:
The customer is unavailable.
The address is incorrect.
The customer cannot be contacted.
Access to the delivery location is not possible.
the order may be returned, cancelled, rescheduled, or subject to additional delivery charges.
6. DELIVERY INSPECTION
Customers are encouraged to check their order upon delivery.
Any missing, damaged, incorrect, or defective item should be reported to Payless Hypamart as soon as reasonably possible in accordance with our Return and Refund Policy.
7. PRODUCT STORAGE AFTER DELIVERY
Once products have been delivered and accepted, customers are responsible for storing products appropriately.
Products requiring refrigeration or freezing should be stored as soon as possible.
Payless Hypamart may not be responsible for deterioration occurring after delivery due to improper storage or handling.
8. FAILED DELIVERY
Where a delivery attempt fails because of customer-related circumstances, Payless Hypamart may:
Contact the customer to arrange another delivery.
Charge an additional delivery fee.
Cancel the order where redelivery is not possible.
Process any eligible refund in accordance with our Return and Refund Policy.
9. DELIVERY BY THIRD PARTIES
Payless Hypamart may use third-party logistics or delivery partners.
Delivery partners may be subject to their own operational procedures and requirements. However, Payless Hypamart will make reasonable efforts to address customer concerns relating to orders placed directly through our services.
10. CONTACT US
For delivery questions or concerns, contact:
Payless Hypamart Customer Service
Email: infohypamart@gmail.com
Phone: 09112696816
By placing an order requiring delivery, you agree to this Delivery Policy.
