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Privacy & Policy

PRIVACY POLICY

Last Updated: August 29, 2026

Payless Hypamart ("Payless Hypamart", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, protect, and share personal information when you visit our physical store, website, mobile platform, social media pages, or use any products and services offered by Payless Hypamart.

By using our services, you acknowledge that you have read and understood this Privacy Policy.


1. INFORMATION WE COLLECT

We may collect personal information from you when you visit our website, create an account, place an order, contact us, subscribe to our communications, participate in promotions, or otherwise use our services.

The information we may collect includes:

  • Full name.

  • Email address.

  • Telephone number.

  • Delivery address.

  • Billing information.

  • Account login details.

  • Order and purchase history.

  • Product preferences.

  • Customer service communications.

  • Device and browser information.

  • Internet Protocol (IP) address.

  • Website usage information.

  • Payment transaction information.

Payless Hypamart does not intentionally collect more personal information than is reasonably necessary to provide our products and services.


2. HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Process and fulfil your orders.

  • Deliver products to you.

  • Process payments.

  • Communicate about your orders.

  • Provide customer support.

  • Create and manage customer accounts.

  • Improve our products and services.

  • Personalise your shopping experience.

  • Send promotional communications where permitted or where you have consented.

  • Detect and prevent fraud.

  • Protect the security of our website and services.

  • Comply with legal and regulatory obligations.

  • Resolve disputes and enforce our Terms and Conditions.


3. PAYMENT INFORMATION

Payments may be processed by authorised third-party payment service providers.

Payless Hypamart may receive transaction-related information necessary to confirm and manage your payment. We do not intentionally store sensitive payment card information unless this is necessary and permitted under applicable security and legal requirements.

Payment providers may process your information in accordance with their own privacy policies and terms.


4. HOW WE SHARE YOUR INFORMATION

We may share personal information with trusted third parties where reasonably necessary to operate our business and provide our services.

These may include:

  • Payment service providers.

  • Delivery and logistics partners.

  • Website and hosting providers.

  • Technology service providers.

  • Customer support providers.

  • Professional advisers.

  • Government authorities or law enforcement agencies where legally required.

We do not sell personal information as a business practice.

We may disclose information where necessary to comply with applicable laws, protect our legal rights, prevent fraud, or protect the safety and security of Payless Hypamart, our customers, or others.


5. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to improve functionality, remember user preferences, analyse website traffic, and improve customer experience.

For more information, please refer to our Cookie Policy.


6. DATA SECURITY

Payless Hypamart takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You are responsible for keeping your account login details confidential.


7. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

  • Provide our services.

  • Process transactions.

  • Meet legal and regulatory requirements.

  • Resolve disputes.

  • Enforce our agreements.

  • Maintain appropriate business records.

When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.


8. MARKETING COMMUNICATIONS

Where permitted by law, we may send you information about:

  • Promotions.

  • Discounts.

  • New products.

  • Special offers.

  • Events and announcements.

You may opt out of marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

Even if you opt out of marketing communications, we may still send you important service-related messages, including order confirmations and customer service communications.


9. YOUR RIGHTS

Subject to applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of information in certain circumstances.

  • Object to or restrict certain processing.

  • Withdraw consent where processing is based on consent.

  • Request information about how your personal information is processed.

To exercise applicable rights, please contact Payless Hypamart using the contact information provided below.


10. THIRD-PARTY LINKS

Our website or platforms may contain links to third-party websites and services.

Payless Hypamart is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.


11. CHILDREN'S PRIVACY

Our services are not intended to knowingly collect personal information from children where parental or guardian consent is required by applicable law.

If you believe that a child has provided us with personal information improperly, please contact us so that we can review and take appropriate action.


12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any updated version will be published through our website or official platforms. Your continued use of our services after an update may be subject to the revised Privacy Policy.


13. CONTACT US

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

Payless Hypamart

Email: infohypamart@gmail.com
Phone: 09112696816
Address: Fudie Mall , Jani, Abuja


By using Payless Hypamart's services, you acknowledge that you have read and understood this Privacy Policy.

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